Privacy Notice

Carli Robinson Design Ltd (“we”, “our”, or “us”) is an interior design studio based at 13 Hanover Square, Mayfair, London, W1S 1HN, United Kingdom. We are the data controller responsible for your personal data collected through this website (carlirobinsondesign.com) and in connection with our interior design, interior architecture, superyacht and hospitality commissions.

If you have any questions regarding this Privacy Notice or how we handle your information, please contact us at carli@carlirobinsondesign.com or telephone +44 330 043 1661.

We may collect and process the following categories of personal information:

Enquiry Information: When you contact our studio via our online enquiry form, email, or telephone, we collect your name, email address, telephone number, project location, project type (residential, superyacht, hospitality, or procurement), and any details you choose to share regarding your commission.

Technical & Usage Data: When you browse our website, we may automatically collect standard technical data, including your Internet Protocol (IP) address, browser type, operating system, pages viewed, referring URLs, and interaction with our content.

Anti-Abuse Verification: To protect our enquiry service from automated spam and abuse, we use Cloudflare Turnstile, which processes device and browser telemetry to verify human interaction without setting tracking cookies.

We use your personal data for the following purposes:

• To respond to your enquiries and arrange introductory design consultations.

• To prepare design proposals, scope specifications, schedules, and service agreements.

• To deliver commissioned interior design, decoration, procurement, and project coordination services.

• To administer and manage our client relationships, accounts, and financial records.

• To maintain website security, prevent spam submissions, and analyse site performance using aggregated analytics.

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data under the following lawful bases:

Contractual Necessity: Processing required to take steps at your request prior to entering into a contract, or to perform our design agreement with you.

Legitimate Interests: Processing necessary for our legitimate business interests in responding to client enquiries, operating and securing our website, and maintaining professional standards, where your fundamental rights do not override those interests.

Legal Compliance: Processing required to comply with our statutory, tax, and accounting obligations under UK law.

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers who assist in operating our website and delivering our studio services, including:

• Hosting and security infrastructure providers (Cloudflare).

• Secure transactional email delivery services (Resend).

• Specialist contractors, artisans, shipyards, and suppliers strictly as necessary to execute agreed project procurement and site installation.

• Professional advisers including accountants, lawyers, and insurers.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements. Enquiry records that do not proceed to a commission are periodically reviewed and securely removed.

Under UK data protection law, you have the right to:

• Request access to a copy of the personal data we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal data where there is no good reason for us continuing to process it.

• Object to or request restriction of processing of your data under certain conditions.

• Request the transfer of your data to another party.

To exercise any of these rights, please email us at carli@carlirobinsondesign.com. You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (ico.org.uk).

We use Google Analytics (gtag.js) to understand how visitors interact with our editorial content and improve the experience of our website. Google Analytics collects anonymised data such as page views and session duration. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.